We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you use our website and services.

1. Information We Collect

• Personal Information: Name, email address, phone number, date of birth, and payment details.
• Profile Information: Tutors’ qualifications, experience, subjects taught, hourly rates, and availability.
• Usage Information: Browsing history, search queries, session bookings, and page visits.
• Technical Information: IP address, browser type, device information, and operating system.
• Communication Information: Customer support inquiries, feedback forms, and chat messages.

2. How We Use Your Information

• Provide Services: Operate and maintain our platform, process transactions, manage accounts, and facilitate tutoring sessions.
• Personalization: Recommend tutors and content based on interests and learning goals.
• Communication: Notify you about account updates, session reminders, and policy changes.
• Marketing: Send promotional materials and newsletters with your consent.
• Analytics: Monitor performance and improve functionality and user experience.
• Security: Protect against fraud and unauthorized access.

3. How We Share Your Information

• With Tutors: Share students contact details and learning goals to facilitate sessions.
• With Students: Share tutors profiles to help students choose suitable tutors.
• We do not store credit card information on our site.

4. Your Rights

• Access and Correction: Update your personal information through account settings.
• Deletion: Request deletion of your data, subject to legal exceptions.
• Opt-Out: Unsubscribe from marketing communications.
• Data Portability: Request a copy of your data in a machine-readable format.

5. Cookies and Tracking Technologies

We use cookies to enhance your experience. Manage your cookie preferences through browser settings.

6. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked from our platform. Review their privacy policies before sharing information.

7. Google Calendar and Google Meet

Tutors and families can choose to connect a Google Calendar from Account Settings. This is optional. Nothing is accessed unless you click “Connect Google Calendar” and approve access on Google’s consent screen.

• What we access: permission to create, update, and delete events on your Google Calendar (Google’s “calendar.events” permission). We use it only for the BTG Academy sessions you book or teach. We do not read, copy, or store your other calendar events, your contacts, or your email.
• How we use it: when a session is booked, we add it to your calendar with the session details and a Google Meet link, and we update or remove that event if the session is rescheduled or cancelled.
• What we store: the access token Google issues to us and the IDs of the calendar events we create, so we can manage those events.
• Sharing: we do not sell Google user data, share it with third parties, use it for advertising, or use it to train artificial-intelligence or machine-learning models. It is used only to provide the calendar feature you turned on.
• Disconnecting and deletion: click “Disconnect Google Calendar” in Account Settings at any time. We delete the stored token and revoke our access with Google. You can also remove access from the “Third-party apps & services” page of your Google Account, or email jsinanan@btgatutoring.com to have your data deleted.

BTG Academy’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

8. Changes to This Privacy Policy

We may update this policy. Significant changes will be posted on our website.